Essentials
WiFi
WiFi is available throughout the hotel and in your room. Simply connect to ‘The Imperial’ WiFi and follow the on-screen instructions.
Breakfast
We serve breakfast in Arcus on the rooftop between 7am and 11am, so you can sip coffee and watch the sun rise over London. Brunch is available from 11am.
If you like to be up and out, we’ve got grab-and-go breakfast available in Edit Lounge from 7am.
Breakfast is available in your room. This can be ordered using the In-Room Breakfast door menu. Please hang it outside your room before 2am.
Check-out
Check-out is at noon, 7 days a week.
Late Checkout
A late checkout may be available subject to availability and a small fee. Please contact the front desk for assistance.
Housekeeping
Your room will be serviced between 9am and 5pm daily. If you require anything from housekeeping, please contact the front desk who will be happy to help you.
WhatsApp Concierge
Our WhatsApp Concierge service is available 24/7 daily by clicking here.
Forgot Something?
If you have forgotten something, please contact the front desk who will be happy to assist you.
Your room
Mini Bar
Menu & Prices
Mini bar menus and price lists are provided in your room.
If you require assistance with your mini bar, please contact the front desk who will be happy to help you.
Room Service
Room service is available 24/7, 7 days a week for all guests. Please contact the front desk to place an order. Menus can be found here.
In-Room Breakfast
In-room breakfast is available for all guests, 7 days a week from 7am to 10am. Please place an order using the card provided in your room and leave this on your door by 2am the night before. Alternatively, contact the front desk and we will be happy to help you.
All-Day Dining
An all-day, in-room dining menu is available 24/7, 7 days a week. Please contact the front desk to place an order. You can view the in-room dining menu here.
Drinks
In-room drinks are available 24/7, 7 days a week. Please contact the front desk to place an order. You can view the in-room drinks menu here.
Air Conditioning
Your air conditioning controls can be found on the control panel on the wall in your room. Please note that air conditioning will automatically be turned off 20 minutes after you vacate the room.