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Accessibility at Imperial London Hotels

At Imperial London Hotels, we are committed to ensuring that all our guests have a comfortable and enjoyable stay. We understand that accessibility needs vary, and we strive to make our facilities as inclusive as possible.

Please be aware that the entrance to Morton Hotel includes two large steps and does not have a handrail. Additionally, the lift at Morton Hotel is narrow and cannot accommodate standard wheelchairs or electric scooters.

Accessibility Features across our Hotels:

Lifts: Available in each hotel (please note Morton Hotel’s lift is narrow and cannot fit standard wheelchairs or electric scooters).


Ramps: Available to provide easier access where needed.

Accessible Rooms and Bathrooms: We offer wheelchair-accessible rooms with adapted bathrooms in several of our hotels.


Assistance Dogs: We warmly welcome assistance dogs in all areas of our hotels, including restaurants and bars. 


Accessible Transport: Our hotels are located near accessible bus routes, making it easier for guests with disabilities to explore nearby attractions.

For personalised assistance or more detailed accessibility information, please contact our Central Reservation Department before making a booking.

Contact Us

Email: info@imperialhotels.co.uk

Telephone: +44 (0)207 278 7871

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