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Our journey is built on meaningful action, measurable goals, and partnerships that help us make a genuine difference.

Whether reducing our environmental footprint, supporting local communities, or investing in our people, every initiative contributes towards a more sustainable future for generations to come. Imperial London Hotels is also working towards Sustainable Advantage Accreditation, reinforcing our commitment to embedding sustainability throughout every level of the business.

Green Key Certification

Green Key Certification One of the cornerstones of our sustainability programme is Green Key, the leading international eco-certification for hotels and tourism establishments.

 

Green Key provides a rigorous framework covering environmental management, energy efficiency, waste reduction, water conservation and staff engagement. Through regular audits and continual improvement, Imperial London Hotels demonstrates its commitment to meeting globally recognised sustainability standards while providing guests with environmentally responsible accommodation

Carefree

Through our partnership with Carefree, Imperial London Hotels provides complimentary hotel stays for unpaid carers who rarely get the opportunity to take a well deserved break. By opening our doors to those who dedicate so much of their lives to caring for others, we’re able to give something meaningful back to the community.

Hospitality Action

Supporting the hospitality industry is another key part of our social responsibility programme. Through our longstanding partnership with Hospitality Action, we raise funds and awareness to help hospitality professionals facing financial hardship, mental health challenges or personal crises

Waste to Wonder: Ethical Office Clearance

As part of our commitment to reducing waste, Imperial London Hotels supports Waste to Wonder, ensuring furniture, equipment and office materials are ethically reused wherever possible. Instead of sending valuable items to landfill, surplus resources are repurposed to support charities, schools and community organisations, extending their lifespan while reducing environmental impact.

Tackling Waste Responsibly

Reducing waste is an ongoing priority across Imperial London Hotels. From improving recycling practices to repurposing furniture and encouraging responsible consumption, our teams continually seek opportunities to minimise waste while maximising resource efficiency.

 

Simple initiatives such as reusable glass bottles, ethical procurement, recycling infrastructure and food waste diversion all contribute towards lowering our environmental footprint while delivering a better experience for guests

Happy Rainy Days

100% recycled plastic umbrellas are making a tree-mendous difference at Imperial London Hotels!

Buzzing Hospitality

We’ve sponsored a bug hotel in Russell Square Gardens, providing a safe hideaway for minibeasts, butterflies and insects in our leafy area of London.

We have further introduced:

  • Plant-based cleaning products across the Imperial London family. Our main supplier SURE, Diversey provides a product range which is 100% plant-based and biodegradable.
  • Outstanding water filtration systems by BRITA to reduce carbon emissions. Reusable and refillable glass water bottles are also provided in our event spaces, which cuts down on plastic waste.
  • Rainforest-friendly coffee served across our restaurants and bars. Every 7 cups of Puro coffee served at Imperial London Hotels helps save 1 metre squared of rainforest.
  • Shower and tap optimisation systems which reduce our water usage by 60%.
  • Segregated bins across all sites help aid our recycling mission with Bywaters.
  • Renewable energy sources from food waste. The biogas and composting process from our food waste helps to create energy for the national grid. This process further cuts down fossil fuel use and reduces greenhouse gas emissions.
  • Linen re-use. We encourage guests to re-use linen and towels during their stay to save water and energy. This also helps us preserve the quality and lifespan of our linen.
  • Bike-friendly hotel stays. We encourage guests to cycle during their stay, an eco-friendlier mode of transport. Santander bike rental stations are accessible on Bedford Way and Coram Street.

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